What is Icebreakers?
Icebreakers is a Slackbot that makes getting to know your coworkers fun. Research has clearly shown that teams that connect with each other on a personal level are significantly more efficient and productive than those that don't. Icebreakers facilitates these personal connections by nudging teammates to share about themselves.
How do I set up Icebreakers?
Getting started with Icebreakers is super easy. Click the "Add to Slack" button on the Icebreakers page
, which will integrate @icebreakers to your workspace. You (the Slack installer) will get a greeting DM from @icebreakers with relevant info. No one else in the workspace will be pinged, from here it's up to you to onboard. Type "help" to access all the actions that you can do.
How does Icebreakers work?
When you install Icebreakers, by default it connects to your #random channel (if available), and sends all members in that channel a DM on Mondays to share their weekend highlights or fun links, and sends randomly selected members a DM on a later day in the week (Wed-Fri) with rotating questions. Once everyone has been nudged to the rotating questions, Icebreakers prompts team members with the next Question Set. All responses are published to the Publishing Channel of your choice! For more info, check out our Tutorials page
.Is there a how-to guide of Icebreakers? What are all the things I can do with Icebreakers?
Yes, you can find more info here
Who will be asked Icebreakers questions?
You can customize who you'd like to be asked Icebreakers questions. You can have it be only new employees (to give them a big welcome to the team!) or have current employees featured as well. It never hurts to get to know your teammates, even if you've already been working together for a while.
Who can view my Icebreakers answers?
Your answers to the Icebreakers questions are public and become a part of your Icebreakers profile. They are posted in the selected channel and subsequently can be viewed by anyone in your company by sending a message to @icebreakers.
How can I see a coworker's answers to Icebreakers questions?
One of the best things about Icebreakers is the ability to go back and see someone's responses at any time! To do this, simply go to @icebreakers, type 'help', then select 'View History', then type in @username. Their history should pop up.
What else can I do with Icebreakers?
Try typing "help" and see everything that @icebreakers can do.
How do I invite other coworkers to check it out?
If @icebreakers is integrated already with your Slack team, then anyone on the team can get started by DMing "help" to @icebreakers.
What channel should I post Icebreakers responses to?
That's entirely up to you! We suggest that you pick a channel that all of your team members are in so that everyone can see icebreakers responses. #random is always a good choice! What is the pricing?
Our pricing can be found at the bottom of the product page - scroll down on the Icebreakers page
to see. Sometimes we run special discounts, so to get the latest integrate Icebreakers to your workspace, DM @icebreakers "help" then click on "Check Pricing".Do you have special pricing for non-profits?
Unfortunately, not today. We do enable Slack communities to use Icebreakers for free. If you are in this boat, ping us at firstname.lastname@example.org and we'll set this up for you.Do you enable private channels for Publishing Channel?
Yes, absolutely! After you install Icebreakers, type "help" then click on "Publishing Channel" to update your channel preferences. Be sure to add @icebreakers to your private channel first, otherwise Icebreakers will not be able to access and connect.Do you enable multiple Publishing Channels for the same workspace?
We are currently doing a closed beta of this feature. If you are interested, email us at email@example.com and we'll get you on.Can I customize Icebreakers questions?
Currently you can customize the rotating questions all through Slack - see here
. Currently there isn't a way for the admins to directly customize the Monday weekend highlights prompt, but if you would like to do this email us and we'll work with you through this.How do I check when rotating questions go out?
DM @icebreakers "help", then click on "Sendout Time". This will tell you when the weekly rotating questions go out. For Weekend Highlights prompt, this nudge goes out to all members in the Publishing Channel between 8AM-1PM (local time) on Mondays.I don't see how I can make these edits. Am I an admin?
You can check whether you have Admin privileges by DM-ing @icebreakers "help", then clicking on "See Admin Info". If you are listed here, then you should have access to the full Admin menu.When I change the publishing channel, how do we handle new people? Does this reset? What about people that have already received the questionnaire vs. now?
Yes, when admin changes the publishing channel, we reset everyone's status. Anyone that is already part of the new publishing channel is considered existing employees. Any new employees that join this channel will be marked as new from this point on.New members aren't getting the New Teammate Questions. Can I fix this?
So sorry to hear this. To confirm, there are two requirements for the new teammate to be nudged; (1) the new teammate must be added to the Publishing Channel; (2) @icebreakers is added to Publishing Channel. If these two requirements are met but you are still having issues, please reach out to us at firstname.lastname@example.org and we'll take care of you!